SPECTRUM COMPATIBILITY
PowerMatchTM
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Our line of PowerMatch Filters have been designed with the most demanding RF co-site interference applications in mind. A key advantage of PowerMatch Filters is its ability to sustain maximum stopband rejection independent of its load impedance termination. PowerMatch Filters are offered in band pass, band stop (notch), low pass, and high pass configurations as well as customized combinations such as band pass with integrated notch. PowerMatch Filters are protected by multiple patents and/or pending patents.
Here is a sampling of our available PowerMatch Filters:
| P/N |
Filter Type |
Stopband Range (MHz) |
Rejection (dB) |
Insertion Loss (dB) |
Power Handling (W) |
VSWR |
| TS6011 |
Notch |
240-260 |
90 |
1.0 |
100 |
1.2 |
| TS6014 |
Notch |
1175-1625 |
45 |
1.25 |
250 |
1.2 |
| TS6201 |
Lowpass |
400-1000 |
80 |
0.30 |
100 |
1.2 |
| TS6202 |
Bandpass |
0-300/750-1750 |
85 |
1.0 |
25 |
1.2 |
| TS7010 |
Diplexer |
30-88 |
75 |
1.5 |
100 |
1.25 |
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TeraTuneTM
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The TeraTune line of digitally tunable filters have been designed to support the emerging market of software-defined radios, or SDR. TeraTune Filters are fast-hopping, digitally controlled filters that can be controlled via software through a number of standard digital interfaces.
Here is a sampling of TeraTune product offerings:
| P/N |
Filter Type |
Tuning Range (MHz) |
Stopband Rejection (dB) |
Insertion Loss (dB) |
Power Handling (W) |
Tuning Speed (us) |
| TS5010-3 |
Bandpass |
30-90 |
70 |
8.0 |
1 |
30 |
| TS5010-4 |
Bandpass |
30-90 |
65 |
6.0 |
1 |
30 |
| TS5010-5 |
Bandpass |
30-90 |
60 |
5.0 |
1 |
30 |
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Custom Co-Site Solutions
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We have worked with customers to develop custom, integrated co-site solutions. For example, the TS6208 is an intelligent RF sub-assembly designed for UHF TACSAT applications. This transmit/receive module autonomously switches between a high-power handling transmit and a low noise receive mode without external user command. Further, the unit has built-in overload protection by automatically switching into a low-loss bypass mode upon detection of excessive RF power.
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If you are interested in our products, please contact us by email at sales@terasystechnologies.com or by phone at 808.469.4251. We will be happy to discuss your requirements and how we can tailor our solution for your needs. We can synthesize a design for you, providing an information package containing s-parameter files, mechanical drawings, and electrical specifications.
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CO-SITE INTERFERENCE ANALYSIS
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Our products are ideal for situations where the interference problem is adequately understood and defined. In other cases, TeraSys Technologies offers radio frequency (RF) co-site interference analysis (CSIA) services to help our customers understand their interference situation and needs. Whether designing systems from the ground up or investigating those already in place, CSIA is necessary for the cost-effective design of multi-antenna systems, helping to identify sensitive and critical interference paths. CSIA is TeraSys' proactive approach to preventing costly long-term consequences by optimizing design goals or mitigation solutions upfront.
Measurement and Assessment
For deployed systems, we can measure and assess the interference situation, providing a description and visualization of the spectral landscape. Our experience spans a variety of scenarios on different scales, from larger geographical spaces (e.g. base stations in a metropolitan area) to human-scale platforms (e.g. multi-radio vehicles). In any scenario, we work with our customers to meet their needs, collaborating to craft a thoughtful plan based on required accuracy, budget, and schedule prior to execution. While each project is uniquely scoped, there are basic components to our service.
Modeling and Simulation
Even to experienced engineers, optimal radio and antenna placement may not be obvious. With all but the simplest of configurations, empirically determining optimal configuration for acceptable performance can be cost prohibitive, labor intensive, and time consuming. Electromagnetic interference modeling and simulation offers an economical, risk-reducing approach to multi-antenna RF systems.
Our CSIA modeling and simulation process includes a true 3D electromagnetic analysis service that provides not only graphical and numerical results, but also offers a root-cause explanation of why the interference is occurring, enabling the Customer the opportunity to make informed decisions of their interference mitigation options.
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While each Customer may desire slightly different analytical outputs, our most requested data outputs include the following:
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ABOUT TERASYS TECHNOLOGIES
Who We Are
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TeraSys Technologies is an SBA certified 8(a) small disadvantaged business founded in 2007 with core competencies in wireless interference analysis and developing custom mitigation solutions. We are headquartered in the beautiful state of Hawaii and located in the heart of downtown Honolulu's business district.
Our Vision Statement
To be a world-renowned elite team that offers an unforgettable Customer Experience through Innovation and the Aloha Spirit.
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The Urgent and Compelling Need for Innovation
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We pride ourselves on solving our Customer's toughest challenges which often means we are called upon to develop solutions that do not exist. This is why we expend a significant amount of effort designing our working environment to allow us to innovate.
We define innovation as "the act of combining creativity and problem solving to make something new and useful." We use this definition as our yardstick to ensure that our products are not only unique, but also offer a solution to a problem in demand as opposed to products that may be novel yet are solutions looking for a problem to solve.
Our work spaces are laid out to encourage collaboration and information sharing including multiple tools for communication. We regularly consult with technical experts in adjacent fields to increase our situational awareness of new and emerging trends. And we are constantly engineering our innovation processes, working to come up with new and better ways of innovating.
We recognize that defining innovation and creating the infrastructure to support it may not succeed unless each member of our team lives and breathes innovation. So each member of our team must display the desire and ability to innovate regardless of their functional role. Innovation is so important to us that everyone is required to perform at least one innovation per year to make sure that we all "live the innovative lifestyle."
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Leveraging the Brand Recognition of Aloha
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Being headquartered in Hawaii provides us with a unique opportunity to leverage one of the world's best known brands, the Aloha Spirit.
Aloha is uniquely associated with Hawaii and evokes images of paradise, generosity, and hospitality. We have designed our Customer Service policies to reflect the concepts and feelings of Aloha, making us able to offer our Customers unique, unforgettable Customer Service experiences that they cannot find anywhere else in the world.
Whether you come to our Hale (home) or we are visiting yours, rest assured you will never forget what it means to do business with TeraSys where you can enjoy the benefits of innovative solutions and world-class hospitality.
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CAREERS
An Elite Team
We firmly believe in the power of the force multiplication when a team is filled with highly talented individuals bonded through shared core values and focused on a common goal.
We know that what we seek is not easy, because worthwhile things rarely are. We also know that there is no such thing as a universal company culture, only that there needs to be a match between our culture and you.
For those rare individuals that know your worth and seek the challenge of being part of a high performance team, we invite you to evaluate whether our culture fits you. If you find a resonance with us, then please contact us as we may be the team you have been looking for your entire career.
This attitude is more than just being risk tolerant. This is an act of courage and humility to admit that we don't know something but are confident we will find the answer we need. We approach problems from a can-do attitude and seek to find the one way a problem can be solved as opposed to identifying the thousand ways it cannot.
Teamwork is vital because today's problems are extremely difficult to solve by even the most talented individuals. Working together takes sacrifice and compromise and is a conscious act to do what is best for the many even if it may not be best for the one.
Excellence and quality are difficult to define but easy to recognize. We make sure everything that we do is recognized as excellent. Our products are the physical manifestation of our collective vision, planning, and execution.
We push to make ourselves and our products better today than we were yesterday. Professional growth has become a necessary survival skill in today's fast moving market, so we expect everyone on our team to constantly grow, and invest as many resources as we can towards this goal.
Repeat after me: "I am responsible for the results of my choices and actions both good and bad, even before I know what the outcome is going to be." Accountability and trust are intimately linked in the dynamics of a team, so we remain constantly vigilant to make sure that everyone on the team from the President to managers to staff members are held accountable for their part of our collective success.
Contact
We can be reached at careers@terasystechnologies.com or by phone at 808.469.4251. Positions we are actively hiring for are located on the left navigation bar, but don't stop there. If you truly are right for our team, we may be able to customize a position to add you to the ranks of our elite team members.
Benefits
TeraSys Technologies LLC is an Equal Opportunity Employer. We offer an attractive benefits package including competitive pay, medical, dental, and vision insurance, life insurance, short and long term disability, paid time off and holiday pay including an annual shutdown between Christmas and New Year's, as well as participation in our profit share plan and a retirement plan with company match.
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Request Information
If you would like additional or specific information regarding any of our products or services, or simply just want to get a hold of us, please submit your information below. A company representative will promptly respond to you. Mahalo! (Thank you in Hawaiian)
NAVSEA SeaPort Enhanced Multiple Award Contracts (MAC)
TeraSys Technologies is pleased to be a Prime Contractor for the Navy's SeaPort-e MAC contract no. N00178-10-D-6349. TeraSys Technologies is a small business that performs research and development, prototype building, and modeling and simulation for the Department of Defense. Our core competencies are in the realm of radio frequency (RF) engineering, science, and phenomenology. Using a project-oriented business model, we are capable of supporting various project structures ranging from response for rapid prototyping and custom engineering projects to long-range basic and applied research.
TeraSys Technologies is currently capable of executing Task Orders under the SeaPort- e contract in Zone 6, Southwest in the functional areas of Research and Development Support, Modeling Simulation, Stimulation, and Analysis Support, and Prototyping, Pre-Production, Model-Making, and Fabrication Support.
Available contract types: CPFF, CPAF, T&M, FFP
POINTS OF CONTACT:
Kevin Miyashiro
kmiyashiro@terasystechnologies.com
Phone: (808) 469-4257
Fax: (808) 237-5168
SeaPort-e Team Members
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Core Competencies |
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SeaPort-e Task Orders
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Customer |
Period of Performance |
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Quality Policy
The TeraSys Technologies' Quality Policy is guided by the principles of the Baldrige National Quality Program and the ISO 9001:2008 Quality System. The Baldrige National Quality Program is supported both by the National Institute of Standards and Technology (NIST) and the American Society for Quality (ASQ). The Baldrige National Quality Program emphasizes quality as a framework for all corporate functions; therefore our Quality Policy spans Leadership Style through Strategic Planning and including Process Management. The Process Management portion of our Quality Policy is structured to follow the ISO 9001:2008 Quality System.
Managing Projects
TeraSys Technologies has program and project management expertise that possess a proven track record of managing Department of Defense Research and Development contracts for both large companies such as the Boeing Company, Lockheed Martin, as well as here at TeraSys Technologies. In addition, our program and project managers are certified Project Management Professionals (PMP) as recognized by the Project Management Institute, demonstrating our commitment to quality program and project management.
TeraSys Technologies is structured as a project-oriented company with an over-arching operations team that provides supporting functions such as accounting, facilities, and security. Each project is headed by a trained program or project manager that manages cost, schedule, and risk. Technical staff are managed by an engineering manager that staffs the project using a matrix organizational structure, providing the correct mix of experience level and technical core competency. In this manner, there is a single point of contact between the project team and the customer, which is the program or project manager. This provides clarity of communication, which is a key element for project success.
The projects are structured to follow the 5 phases of the project lifecycle as defined by PMI and the Defense Acquisition University (DAU), namely project planning, initiation, execution, controlling, and closing. An additional key factor in the management of projects is the ability to control cost and schedule and perform predictive analyses on future performance based on historical results. To achieve this, upon request, we are capable of using the Earned Value Management System (EVMS). EVMS uses financial baseline data, actual expenditures, and planned expenditures to measure cost and schedule performance as well as to predict future performance measures such as the estimate to complete a project.
Managing Risk
TeraSys believes in a proactive approach to problem resolution. Central to this theme is our ability to proactively monitor for project risks and an elevation plan to resolve project issues as quickly and efficiently as possible. Our approach closely follows that of the Project Management Institute and the Defense Acquisition University (DAU) risk management process. The Risk Management Model (RMM) described by the DAU is a closed-loop process that repeats throughout the lifecycle of a project.
TERASYS TECHNOLOGIES LLC, WEB SITE TERMS OF USE AND LEGAL NOTICES
ATTENTION: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE. USING THIS WEB SITE INDICATES THAT YOU ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS ("TERMS"), DO NOT USE THIS WEB SITE.
Introductory Statement.
The statements made in this website are designed to acquaint you with TeraSys and provide you with information about working conditions, benefits, and some of our current policies. As TeraSys continues to grow, the need may arise, and TeraSys reserves the right, to revise, supplement, or rescind any statements made herein as it deems appropriate, in its sole and absolute discretion. Nothing in this website should be construed as creating a promise of future benefits or a binding contract with TeraSys for benefits or for any other purpose.
Use of Site.
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Use of Software.
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There are a number of proprietary logos, service marks, trademarks, slogans and product designations found on this Site. By making them available on this Site, TeraSys is not granting you a license to use them in any fashion. Access to this Site does not confer upon you any license under any of TeraSys' or any third party's intellectual property rights. Use of TeraSys' proprietary logos, service marks, trademarks, slogans and product designations found on this Site is governed under TeraSys' Usage Guidelines. To obtain TeraSys' Usage Guidelines, contact TeraSys Marketing.
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Other names and brands are the property of their respective owners.
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This Site may provide links to other third-party Web sites or resources. Such links to third party Web sites on this Site are provided solely as a convenience to you, and do not constitute or imply an endorsement, sponsorship or recommendation of, or affiliation with the third party or its products and services. TeraSys has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. Thus, TeraSys makes no representations whatsoever about any other web site which you may access through this Site, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this Site, you acknowledge and agree that TeraSys is not responsible for the availability of such external sites or resources and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such sites or resources. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature, and you do so entirely at your own risk. Accordingly, you agree that TeraSys shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party materials, content, products or services available on or through any such site or resource.
Disclaimer.
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Limitation of Liability.
IN NO EVENT WILL TERASYS, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION, OR CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LINE FAILURE, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEB SITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION OR SERVICES FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NOTWITHSTANDING THE FOREGOING, TERASYS' TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT, TORT OR OTHERWISE, ARISING OUT OF YOUR USE OF THIS SITE, ITS CONTENT OR LINKS, SHALL NOT EXCEED THE AMOUNT YOU PAID TO ACCESS THIS SITE.
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GENERAL TERMS
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Equal Employment Opportunity.
TeraSys is an equal opportunity employer. We embrace and value a diverse workforce and pledge to provide equal employment and individual opportunity to all applicants and employees. We know that our continued success depends on our ability to attract, develop, and retain the highest caliber of people, regardless of their race, color, age, religion, national origin, gender, disability, sexual orientation, veteran or marital status, or membership in any other protected group.
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TeraSys may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site. The materials and services at this Site may be out of date, and TeraSys makes no commitment to update the materials and services at this Site.
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TERASYS TECHNOLOGIES LLC PRIVACY STATEMENT
TeraSys is committed to respecting and protecting your privacy and security online. TeraSys recognizes privacy and security as being a concern for most individuals accessing the Internet. Whether you're buying one of our quality products, or just browsing our site, we want to make you comfortable with our privacy practices and the security measures we take to protect your personal information. While we've structured our web sites so that, in general, you can visit TeraSys on the Web without identifying yourself or revealing any personal information, you may be required to provide personal information to access certain secured and detailed information and materials.
This privacy statement outlines our personal information handling practices. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with TeraSys. TeraSys provides this Privacy Statement to make you aware of our privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at the bottom of every web page located on http://www.terasystechnologies.com.
Finally, by using our web site, you consent to the collection and use of your personal information by TeraSys as set forth in the privacy statement currently in effect. TeraSys reserves the right to change the policy from time to time in accordance with the legal requirements. If TeraSys does decide to change its policy on privacy, such changes will be posted on this web site. Thus, we recommend checking back periodically to ensure that you have the most current policy.
What Personal Information Do We Collect?
On some TeraSys web sites or pages, you can order products or services, make requests for product briefs and data sheets, and register to receive materials. When an order is placed with us, TeraSys may collect personally identifiable information, including name, title, company, address, e-mail address, phone numbers, social security numbers, driver's license numbers, date of birth, transaction, and credit card information. We do not require this information to obtain access to any part of our public site, but do require it if you wish to place an order.
In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and more detailed contact preferences. There may be some electronic newsletters that record anonymous data about articles you have expressed interest in. Some TeraSys.com web pages use cookies, which is a common data analysis technique.
In addition, our web server storage logs can collect the domain names of visitors to our Web sites. This information is aggregated to measure number of visits, average time spent on a TeraSys.com Web site, pages viewed, etc. We use this information to measure the use of our sites and to improve the content of our sites, such as through customization.
Who is Collecting the Personal Information?
When you are on a TeraSys site and are asked for personal information, you are sharing that information with TeraSys Technologies LLC. Additionally, if you purchase products from TeraSys, your personal information may be collected by a third party company working with TeraSys. TeraSys may also contract with third party companies to perform services for TeraSys on its Web site that require these companies to collect personal information (e.g. hosting a Web site promotion or survey). The TeraSys Web site may contain various links to third-party Web sites. These sites may provide additional information, goods, services and/or promotions. It should be understood that these sites are owned and operated independently of TeraSys, and have their own separate privacy and data collection practices. Please be aware that these third-party Web sites are not covered under this Privacy Statement. Instead, any information you provide to these Web sites will be governed under the terms of their privacy policy, if any. As a result, TeraSys has no responsibility or liability whatsoever for the independent actions or policies of these independent sites, and is not responsible for the content or privacy practices of such sites.
How Do We Use the Information We Get?
TeraSys uses your information to better understand your needs to provide you with personalized and customized service. With respect to transactions, TeraSys' goal in collecting personal information is to facilitate order processing and to enable us to contact you if a problem arises with your order. Providing such information when making a purchase is required. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our web sites for you, which includes interactive communications, and other services.
The TeraSys site may also contain optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations. We may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. Taking part in any of these segments is always optional. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact. For example, if you want to be removed from a mailing list, please contact us at info@terasystechnologies.com. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.
Finally, TeraSys can conduct research on our users' demographics, interests, and behavior based on the information provided to us when you are making a purchase, during a promotion, and from surveys and our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis so as to prevent identification of personal information relating to any one individual.
Who Can We Share the Personal Information With?
Except as outlined in this policy or on our Web site, TeraSys will not sell, rent, or lease your personally identifiable information to others without your consent. Thus, unless we have your permission or are required by law, we will only share the personal data you provide online with other TeraSys entities and/or business partners who are acting on our behalf for the uses described in " How Do We Use the Information We Get". For example, TeraSys may share aggregated user statistics with our current or prospective business partners, advertisers, and other third parties, which can include our users' demographics, interests, and behavior based on the information provided to us when you are making a purchase, requesting information, or simply browsing. TeraSys takes great pride in utilizing only reputable business partners. Such TeraSys business partners, including those in the United States and/or any other countries, are governed by our privacy policies, or those similar in nature, with respect to the use of this data and are bound by the appropriate confidentiality agreements.
TeraSys may also disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating this site's Terms or may be violating TeraSys' or other's rights or causing injury to or interference with TeraSys' or other's property. TeraSys may also disclose or access personal information when we believe in good faith that the law requires it. Further, TeraSys may also disclose aggregated user statistics for other lawful purposes.
What are Cookies?
A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. The purpose of a cookie is to help us analyze web traffic or let us know when you visit a particular site. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.
Cookies can remind us of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized experience. In addition, cookies can allow us to determine the effectiveness of our e-commerce relationships. For example, users linking to the www.terasystechnologies.com site from one of our e-commerce partner or affiliate sites can be given a unique cookie that identifies from which site the user linked to TeraSys. This information is used to determine the effectiveness of our relationships and to administrate our affiliate program. This information may also be used to help target advertisements based on user interests and behavior. Further, cookies can assist TeraSys in tracking what products you are planning to purchase, i.e., what products are in your shopping cart, as well as to track your progress and number of entries in some of our promotions and contests.
TeraSys can also use traffic log cookies to identify what pages are being used and which ones aren't. We use this information to understand how our users navigate our site, and to determine common traffic patterns. We may also use this information to better personalize the content, banner ads, and promotions that you and other users will see. This allows us to make improvements to TeraSys.com web sites to better meet customer needs. TeraSys uses this information only for statistical analysis purposes and then the data is removed from the system. That is the case of many of our support and information-sharing pages and forums. Denial of a traffic log cookie should not prevent you from using one of these sites.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies.
TeraSys wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you chose to share with us. This practice is strictly enforced. We value the relationships we have with our customers, so TeraSys works to continuously improve the www.terasystechnologies.com web experience and personal data privacy policy and practices.
What Choices Do I Have Regarding Collection, Use and Distribution of My Information?
TeraSys will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. Your permission is always secured first before we ever share your information with third parties that are not acting on our behalf but are governed by our privacy policy.
As previously stated in "Who Can We Share the Personal Information With?", we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests. For example, TeraSys or its business partners may, from time to time, send you e-mail or direct mail regarding our products and services. If you do not want to receive such information, simply tell us when you give us your personal information, or follow the directions contained on it to remove your name from our mailing list. Occasionally these promotion-related e-mail messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests. If you ever have questions regarding an e-mail you receive from TeraSys or one our business partners, or want to be removed from a mailing list, please contact us at info@terasystechnologies.com.
What Security Measures are Used by TeraSys?
We protect the personal information you share with us. For example, if you make an online purchase with us through use of a credit card, we encrypt your credit card number. As a result, access to your personal information is limited to people who need it to do their job.
Authorized third party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.
However, it should be understood that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, TeraSys cannot ensure or warrant the security of any information you transmit to us or from our Web site, and therefore you use our site at your own risk. Once we receive your transmission, we use our best effort to ensure its security on our systems.
How do I Access, Determine the Accuracy of, and Correct My Information?
TeraSys strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may view, update or correct your information at the www.terasystechnologies.com site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections.
However, we need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or email address. If you would like to review, correct or change any personal information you have provided, or remove your name from our mailing list, please e-mail us at info@terasystechnologies.com.
What Steps Has TeraSys Taken to Provide Children's Privacy Protection?
TeraSys takes special care to protect the privacy needs of children under the age of 13 and encourages parents to be an active participant in their child's online activities and interests. We abide by the Children's Online Privacy Protection Act (COPPA) requirements. In addition, TeraSys does not seek to collect information about children under the age of 13. No information should be submitted to or posted on this Web site by users under 13 years of age. If a child under the age of 13 submits personal information to this Web site, we delete the information as soon as we discover the source of the submission and do not use it for any other purpose. TeraSys encourages parents to take an active role in their children's use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet. We also recommend to parents a few tips to help make a child's online experience safer, including to teach kids never to give personal information, unless supervised by a parent or responsible adult, to know the sites your kids are visiting and which sites are appropriate, and to look for Web site privacy policies to know how your child's information is treated.
What If I Have Additional Questions or Comments?
Questions regarding this policy should be directed to info@terasystechnologies.com. You may also contact us by U.S. mail at:
TeraSys Technologies LLC.
1001 Bishop St., Suite 950
Honolulu, Hawaii 96813
